about us

Career Transition and Development Services Pty Ltd

Welcome to Career Transition and Development Services Pty Ltd (CTDS) – the company who cares about the professional development needs of your people, and wants to see them succeed!

The employment environment has changed considerably over the last decade as organisations start to recognise the value of their people. The world’s best practice companies are now adopting a policy of developing staff. The objective of leading-edge corporations is to become “employers of choice”, which will enable them to attract the best individuals in the workplace.

As a result of this shift, training has taken on a new priority. Research has shown that the Number One driver in employee satisfaction is based around self-development and ongoing training. CTDS provides the resources for companies and their staff to work together to achieve the best results for employees’ professional development and, in turn, corporate objectives.

CTDS provides you and your staff with the opportunity to develop professional skills in a caring and motivational environment. The company is under-pinned by the following values:

• Care
• Motivation
• Learning
• Integrity
• Success

These values are the drivers for the success of CTDS. CTDS is based on having long term relationships with clients. The care with which all clients are treated is critical to their success and consequently our success. Experience has shown that training and learning, coupled with care, is a powerful driver for motivation. We want you to succeed!

People are the most precious, important and, traditionally, undervalued resource in any organisation. CTDS recognises the need to deal with individuals in a training sphere that is underpinned by the above values. By using these standards to shape our philosophy, the rewards to be gained from our workshops and career development programs are exceptional.

The benefits to the employer of the programs provided by CTDS are:

• Tailored training programs.
• Skill gaps identified and rectified by training.
• Motivated employees.
• Positive approach to performance management.
• Skilled employees.
• Improved productivity in individuals.
• Recognition as an employer of choice.

The benefits to the employee of the programs provided by CTDS are:

• Career assessment and identification of skill gaps.
• Career advancement and improved remuneration.
• Job satisfaction and enjoyment.
• Skill development.
• Intellectual stimulation and resulting motivation.
• A feeling of being cared for.
• Recognition of the individual’s value.

Fees and charges

The cost of each course is in the booking form attached to the Training page. The learning objectives and course content are also covered in the Training page. No additional charges will be incurred by our clients. Fees will be refunded if a workshop does not proceed and if there is no other course of interest to the client. Our Cancellation Policy is clearly stated under the Terms and Conditions section below, and when necessary fees are refunded within seven days.

Client service standards

As a client of CTDS, you can expect high quality training and development workshops and ancillary services. The high standards we have set for our products and facilitators are monitored on an ongoing basis and any recommendations for improvement are taken on board.

When you register for one of our training workshops we will:

• Acknowledge your registration within 48 hours by way of a Tax Invoice.
• Contact you at least one week before the workshop to confirm it will proceed.
• Email you details of the venue, times and if you are required to bring anything.

As a participant in one of CTDS’s workshops, you can expect that:

• The workshop content matches what was advertised.
• Your training objectives will be met.
• Your evaluation will be sought and collated to ensure our workshops continue to meet your needs.

When you attend our training programs we will:

• Deliver the workshops in well-equipped venues with natural light and good ventilation.
• Ensure your requests for assistance or information are attended to efficiently and courteously.
• Attempt to accommodate any special needs you have alerted us to.

Workshop delivery procedures

CTDS strives to build a caring environment that encourages participants to enjoy successful learning experiences. Our courses are based on the principles of adult education with an emphasis on motivating attendees to transfer the learning back into their workplace. All courses are structured to encourage participants to interact and contribute to ensure skills development, and training methods include a combination of:

• Face-to-face presentations.
• Whole group discussion.
• Pair and small group work.
• Practice!

Quality guarantee

This workshop is Quality Guaranteed. If it does not meet our stated objectives, we will offer you an alternative training course or refund your money.

Terms and conditions

• Registration and invoicing – registration is to take place at least seven days prior to the workshop. Invoices will be issued within 48 hours of registration, and payment must be made prior to attendance at the workshop. Payment will be accepted by EFT, cheque or credit card.
• Cancellation and transfers – no refunds will be given for a cancellation less than 14 days prior to the workshop. The registration can be transferred to another workshop or a substitute participant can attend. CTDS reserves the right to postpone, cancel or reschedule any course due to unforeseen circumstances.
• GST – all prices quoted are exclusive of GST.

Disclaimer

The information contained in our advertising material was correct at the time of publication, however it may be subject to change. CTDS reserves the right to change course fees, venue, date, facilitator or method of presentation at its discretion.