Selecting the Most Suitable Candidate (A Competency-Based Approach)

Have you ever relied on gut instinct when hiring, then realised the person was not really suitable? Do you know how much a bad hiring decision can cost your company? Do you carefully define the key competencies of the role and interview around them? This workshop is for you!

In this one day workshop you will learn to identify key competencies – characteristics that differentiate outstanding performers from average performers in any given job – and carefully build those competencies into your selection process.

You will develop a customised interview format for each individual position, based on the duties and responsibilities of that role. You will also be motivated to identify the fundamental skills needed to perform at a superior level.

The use of role-plays in this workshop effectively models behavioural interviewing practices. This in turn provides learners with a structured format to recognise and critique good and bad approaches with a strong sense of integrity.

Who should attend

Anyone involved in the hiring process.

Learning objectives

• Identify, define, and specify job requirements to match your company, function and open position.
• Establish an interview structure and format in order to manage an effective selection process.
• Hone your interviewing skills with hands-on interviewing practice (role playing) while receiving a critique on your technique.
• Apply different selection techniques with an in-depth study of the behavioural approach to interviewing.
• Ask the right questions and develop effective targeted questions to select the best candidate and focus on factors and information necessary to assess the candidate's skills, background and personality fit.
• Master the strategies necessary to match business needs with your organisation's tactical direction.
• Manage legal and illegal questions and handle sensitive areas safely and correctly.

Course outline

• Define competencies and write job descriptions.
• Legal aspects of recruitment.
• The competency-based interview.
• Interviewing techniques.
• Handling challenging candidates.
• Reference checking.
• Conducting the interview.
• Evaluating the candidate.
• Assessing the interview.
• The job offer.

What to bring to the workshop

An advertisement for a role you have recently advertised.

Course dates