Leading and Managing Staff

Do you understand the difference between leading and managing? Are you a born leader, but don’t really understand the fundamentals of managing people? Could your people management skills do with a brush-up? Then this workshop is for you!

For many managers, future success will come from knowing the difference between leading and managing. By understanding and utilizing a new array of skills, you can solidify your position as a leader capable of taking your company into the 21st century. Today's business world values individuals who combine personal leadership with management acumen to propel themselves and others to the highest levels of achievement, for their professional growth as well as that of their employer organisation.

Who should attend

Line Mangers, Team Leaders and Supervisors who need to improve their people management and leadership skills.

Learning objectives

• How to move an organisation from vision to action.
• How to project a leadership image that motivates and inspires others.
• How to accurately evaluate and develop your skills as a mentor and coach.
• The keys to acquiring people power.
• Your responsibilities as a leader in building, challenging and motivating a high performance team.

Course outline

• Examine your current leadership style and its impact on others.
• Learn a proven method for establishing trust and developing credibility.
• Gain cooperation and strengthening commitment while successfully managing conflict.
• Techniques to help you recognise and eliminate self-defeating habits and actions.
• Motivate and positively influence the behaviour of others.
• How to communicate and listen with confidence.
• Techniques to help you stay calm, remain in control and guard against burnout.
• Manage organisational change on an on-going basis.

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