Managing Change

Does the expression “time for a change” send cold shivers down your spine? Do you feel it often seems like change, just for change’s sake? If so, then this workshop is for you!

This interactive one-day workshop will teach you to understand the nature of change. You will learn how to carefully guide your staff through the emotional and intellectual processes inherent in any organisational change. You will learn to understand the responses and reactions of your staff and develop strategies for managing and leading change. You will also learn to deal with staff resistance, overcome ambivalence and motivate acceptance.

There is no doubt, in order to endure in today's fast-paced organisations, leaders must be ready to embrace and manage change. As the old saying goes, change is the only constant – it is so integrated into today’s corporate world that there can be no question of its validity. Why then, do so many companies struggle with change? The answer is in how well they introduce the reasons for change to their employees. Then, and only then, can the actual change process be successfully implemented.

Who should attend?

Senior to mid-level Managers, Team Leaders, Supervisors.

Learning objectives

• Develop a plan for implementing and managing change.
• Choose strategies and methods that increase alignment and commitment to the organisation's common objectives.
• Understand the cycles of change and the roles different people play in the process.
• Gain insight into the organisational impact of change and its effect on employee performance.
• Learn effective strategies and skills for navigating through transition.
• Assess your preparedness to carry out the role of change agent.
• Provide support and encouragement to staff.

Course outline

• Understand the nature of change.
• Identify and assess employees' capability to manage change.
• Explore current beliefs and behaviours that might inhibit change.
• Identify new beliefs and specific behaviours that may facilitate the transition through change.
• Models, levels and stages of change.
• Roles in organisational change.
• Styles of leadership during change.
• Communicating change.
• Practical tools for managing each specific stage of change.
• Preventing employee resistance to change.
• Strategies for managing employee resistance and garnering acceptance.
• Recognising and managing burn-out and “change fatigue”.
• Devising an Action Plan.

Course dates